Telecab.in believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on telecab.in?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
– If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
– We will refund the amount after deducting 2 way shipping charges.
Refund Policy:
Refunds will be made within 10 working days from the date of cancellation of order through a mode of transaction that suits both the parties.
Return Policy:
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9810274524 or email us at wecare@telecab.in mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product; any product that has been seal opened by the customer after delivery;
• Any product that is returned without all original packaging including the retail box at the time of delivery;
• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.